标准2025医疗服务领域的标准化工作已采取了一系列举措。一直以来，医院和门诊护理中心的医疗服务标准是由来自国家标准化组织、欧洲标准化组织和国际标准化组织等私有、半私有和公共组织共同制定。国际上的例子包括国际联合委员会（JCI）和卫生标准组织（HSO）。这个领域的其他标准化机构包括医院或医生协会、质量协会或民间财团。最近几年，欧洲标准化委员会（CEN）及其欧洲成员也加入了推动医疗服务领域标准化的队伍。
鉴于此领域的重要性，CEN技术局于2016年3月决定成立医疗服务焦点小组（HSFG），旨在探索标准化如何能够帮助欧洲复杂的医疗服务提升质量、效率和安全。焦点小组的第一次会议于2016年11月召开。
焦点小组向所有医疗服务的利益相关方开放，CEN的成员国代表、欧洲医疗服务领域各组织的代表都出席了会议。2017年11月13日，焦点小组在位于布鲁塞尔的的CEN-CENELEC会议中心召开了第三次会议。
近期，CEN的医疗服务焦点小组正在筹划医疗服务的标准。此举旨在更好地了解医疗服务领域的标准化活动，以确定CEN是否需要为其他组织增值以及在哪里增值。
因此，焦点小组的预期结果是找出欧洲标准可增值的领域，并进一步提出解决的方法。不仅如此，焦点小组还将为医疗服务标准制定人员编制一项CEN指南。该指南整合这一领域欧洲标准中取得的经验和知识，以便和感兴趣的利益相关方分享这一经验。
以下是不属于焦点小组工作范围的领域：
.医疗信息和医疗设备
.跨境颁发的专业资格、职称等级
.基于循证医学的医疗/临床指导
CEN Focus Group on Healthcare Services (HSFG): enhancing the quality, efficiency and safety of healthcare services
Standardization in the area of healthcare services has experienced an increase in the number of initiatives. Healthcare services in hospitals and ambulatory care centres are heavily standardized by private, semi-private and public organizations that can be of national, European and international nature. International examples include Joint Commission International (JCI) and Health Standards Organization (HSO). Other standardization bodies in this field include associations of hospitals or medical doctors, quality institutes or private consortia. In recent years, healthcare services standards also have been developed by the European Committee for Standardization (CEN) and its members at European and national levels.
Given the importance of this field, the CEN Technical Board decided in March 2016 to establish a Focus Group on Healthcare Services (HSFG) with the aim of exploring how standardization can support quality, efficiency and safety in complex healthcare services throughout Europe. The Focus Group held its first meeting in November 2016.
The Focus group is open to all stakeholders concerned with healthcare services and its meetings are attended by representatives of CEN National Members and representatives of European organizations covering the spectrum of healthcare services. The third meeting of the group took place on 13 November 2017 at CEN-CENELEC Meeting Centre in Brussels.
Currently, CEN’s HSFG is doing a mapping of standards in healthcare services. The objective of the exercise is to have a better overview of existing standardisation activities in the field of healthcare services and subsequently to determine whether and where CEN can add value vis-à-vis other organisations.
The expected outcome of the Focus Group is therefore to identify areas in which European standards can add value and propose a way forward for addressing them. Moreover, the Focus Group will produce a CEN Guide – a manual for standard writers in healthcare services. The Guide will consolidate current knowledge and lessons-learnt from the developed European Standards in this field in order to share this experience with interested stakeholders.
The following areas are outside the work scope of the Focus group:
. Medical informatics and medical devices;
. Cross-border recognition of professional qualifications;
. Medical/clinical guidelines based on evidence-based medicine.